Cancellation and Refund Policy

Cancellation Refund Policy

Refund Policy

Refund Eligibility

Refund Process

Refunds are applicable only within the specified cancellation period, as outlined during the enrollment process. Beyond this period, no refunds will be granted. Participants should carefully review the course details for the exact refund eligibility timeframe.

To initiate a refund, participants must contact our dedicated customer support team at (brollyai.com@gmail.com] with the subject line “Refund Request – [Course Name].” In the email, participants should include their full name, course details, and a brief explanation of the reason for the refund. Refund requests will be processed within 4 business days upon receiving all necessary information

Non-Refundable Fees

Refund Timeframe

Certain fees, such as processing fees or administrative charges, may be non-refundable. Participants will be explicitly informed of these non-refundable fees during the enrollment process. It is essential to review the course details and terms before confirming enrollment.

Refunds will be credited to the original payment method used during the enrollment process. The time it takes for the refund to reflect in the participant’s account may vary depending on the payment method and the policies of the financial institution. Brolly Ai commits to processing refunds within 4 business days, but participants should be aware that additional delays may occur beyond our control.

Refund Policy for EMI Payments

Refund Eligibility for EMI Payments

Brolly Ai understands that some participants choose the convenience of paying through Equated Monthly Installments (EMI). Refunds for EMI payments will align with our standard refund policy to ensure fairness and transparency. If a participant opts for a refund, the entire refund amount will be credited, and adjustments will be made for any EMI payments already processed. This way, we aim to streamline the refund process for participants who have selected the EMI payment option.

EMI Payment Adjustments

In the event of a refund approval, any EMI payments made before the cancellation will be recalibrated, and the remaining EMIs will be canceled. We aim to make this process seamless and efficient for participants seeking refunds for EMI payments.

Course Rescheduling Policy

Cancellation & Refunds: For Self-Placed Learning

Cancellation & Refunds: Classroom Training

Cancellation & Refunds: Online Classroom Training

Cancellation & Refunds: For CSM, CSPO, PSM, PSPO Programs

University Partnered Programs/Bootcamps

Refund Policy for Partnered Programs:

Participants enrolled in university-partnered programs or boot camps should refer to the specific refund policy outlined by the partnering institution. Brolly Ai adheres strictly to the policies set forth by its esteemed university partners, ensuring transparency and compliance.

The collaboration with universities reflects our commitment to providing high-quality education, and the refund policies for these programs are aligned with the academic standards set by our partners.

Refund Request Can Be Initiated in Two Ways

Initiating Refund Requests:

• Participants at Brolly Ai enjoy the convenience of initiating refund requests through two seamless channels. The first option involves submitting a request through their user accounts on our user-friendly website.
• Alternatively, participants can reach out to our dedicated customer support team via email at [brollyai.com@gmail.com] or by contacting [+91 9052144555. These multiple channels are designed to accommodate diverse preferences and ensure participants can initiate refund requests with ease.

Refunds: Duplicate Payment

Duplicate Payment Refund:

In the rare instance of a participant making a duplicate payment, our responsive customer support team is ready to assist. Participants encountering this situation should promptly contact customer support and provide proof of the duplicate transaction. Brolly Ai is committed to rectifying such issues swiftly, ensuring participants receive a refund for the duplicate amount without any unnecessary delay.

Brolly Ai Reserves the Right to Revise This Policy Without Prior Notice:

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