| Business needKnow what is likely to happen next | Solution we buildPredictive analytics | TechnologyML models on historical data | Expected business valueEarlier, better-informed planning |
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| Business needShow each customer what fits them | Solution we buildRecommendation systems | TechnologyBehavioural and catalogue models | Expected business valueMore relevant experiences and engagement |
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| Business needMake sense of text and documents | Solution we buildNLP applications | TechnologyNLP models, LLMs, embeddings | Expected business valueInformation found without manual reading |
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| Business needExtract data from images or scans | Solution we buildComputer vision solutions | TechnologyVision models, OCR pipelines | Expected business valueLess manual data entry from visual sources |
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| Business needAnswer questions from company knowledge | Solution we buildRAG applications | TechnologyEmbeddings, vector databases, LLMs | Expected business valueVerifiable answers with sources attached |
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| Business needComplete tasks, not just answer | Solution we buildAI agents and agentic systems | TechnologyTool calling, orchestration, guardrails | Expected business valueMulti-step work handled end to end |
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| Business needCatch what should not be happening | Solution we buildAnomaly and fraud detection | TechnologyUnsupervised and supervised ML | Expected business valueUnusual activity surfaced sooner |
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| Business needProcess incoming documents at volume | Solution we buildIntelligent document processing | TechnologyOCR, NLP, extraction pipelines | Expected business valueFaster processing with fewer entry errors |
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| Business needPlan stock, staffing or capacity | Solution we buildTime-series forecasting | TechnologyForecasting models on time-stamped data | Expected business valueBetter matched supply and demand |
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| Business needHandle routine conversations | Solution we buildAI chatbots | TechnologyLLMs, RAG, API integrations | Expected business valueInstant answers on repeat questions |
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| Business needTailor content and journeys | Solution we buildPersonalisation systems | TechnologySegmentation and ranking models | Expected business valueHigher relevance per user |
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| Business needPut AI inside existing software | Solution we buildAI-powered applications | TechnologyModel APIs, microservices | Expected business valueNew capability without a rebuild |
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